Subscriptions & what you keep

Memberships and passes that renew themselves, tracked balances that never need a punch card — and a clear picture, at all times, of what you're paying for and what you have left.

Subscriptions

An organization can offer recurring things — a monthly membership, a season plan. Subscribe once; it renews on schedule against your chosen card.
Every renewal shows up in your order history like any purchase — no invisible charges.
The platform's service fee on a renewal is a small percentage only — a membership never pays a fixed per-month toll on top (The fine print).
If a renewal payment fails, nothing dramatic happens: the platform retries sensibly, your designated backup card can quietly cover it (that's its only job — and you're notified if it does), and you're told what needs fixing. You never lose a membership to an expired card without hearing about it first.
Add-ons ride your existing subscription. Some organizations offer extras that attach to a membership you already hold — an extra weekly class, a locker. Adding one bills a fair prorated slice immediately, then joins your regular renewal as one combined charge on one date — never a second subscription with its own calendar. Drop an add-on any time (you're credited for the unused part); your base membership is untouched.
You can't accidentally subscribe twice. If you already hold a membership and try to buy it again, the platform stops the second charge and says so. And if you cancelled but your paid time is still running, buying it again simply resumes your own membership — same plan, same price you originally subscribed at, nothing charged until your next renewal date. Change your mind for free.

Entitlements — what you keep

Some purchases are bundles of uses: a 10-class pass, five event entries, a punch-card equivalent. The platform tracks the balance:

Each use redeems exactly one unit — automatically, at the moment of use, with no card involved.
Your remaining balance is always visible on the purchase in your order history — along with when it matters: a pass that expires shows its date, and an allowance that refills (say, two classes a week) shows its window. No surprises at the door about either.
Redemptions are idempotent — a double-scan at a busy door can't burn two units.

Cancelling

Cancel a subscription any time from your account; what you've paid for runs to the end of its period. Cancelling never claws back entitlements you already hold.

Good habits

Peek at a pass's remaining balance before a busy season — topping up calmly beats discovering an empty pass at the door.

Did you know? Your pass balance works at the door even when the door's tablet is having a bad network day — the platform is built for the field, not just the office.