Sell: your storefront

Charge for what your organization does — entries, memberships, passes, merch — with the money landing in your own account and the paperwork doing itself.

Getting paid, properly

Onboarding takes minutes: the platform walks you through creating your org's own merchant account (Stripe Connect — the same rails half the internet sells on). Buyers' money routes directly to your account, not through anyone's shoebox; payouts to your bank run on Stripe's schedule. The platform never holds your funds.

We don't take a cut

Zero commission on your revenue — permanently. When you sell at $25, you net $25. The platform's revenue is a small, itemized service fee your buyers see as its own line at checkout — never carved out of your price, never negotiated, the same published math for every organization at every size. If you'd rather your buyers see the clean price and nothing else, you can absorb the fee — per listing, or as your org's default — and it comes out of your side instead. The amount never changes; only who pays it does.

Absorbing means you pay both parts of the fee. Your buyer sees one service fee line — the same whichever way they pay. Behind it are two parts your records keep apart: our platform fee and the payment processing cost (the card networks'). When you absorb, your buyer pays the clean price and both parts come out of your price: on a $20 class (at today's published rates) you net $20 − the $1.45 service fee − the $0.88 processing line. The processing line you bear is the card cost itself — 2.9% + 30¢ of the $20 actually charged — which is a little less than the $0.95 a buyer pays when you pass the fees through, since their line is figured on the bigger total. Our fee is always on top of the card cost, never instead of it, and your order records and reports show the two lines separately — service fee and payment processing (standard rate) — borne by organizer — so you can see exactly what you absorbed. On any refund your buyer is made whole, and the processing cost is yours: card processors keep their cost on a refunded payment, so the processing part of what the buyer gets back is recovered from your balance (ADR-MP017 §4 as amended, Mark 2026-10-27). Refund that $20 class in full and the $1.45 platform fee comes back to you; the $0.88 processing stays your cost.

What you can sell

• One-time purchases — event entries, day passes, merchandise.
• Subscriptions — recurring memberships and plans, renewed automatically.
• Entitlement bundles — the modern punch card: a 10-class pass, five entries; the platform tracks every buyer's remaining balance and redeems units automatically at use.

One-tap at the door

Buyers who've saved a card (and switched on one-click) can be charged in one tap at the point of service — an entry fee at check-in, no card fumbling in line. Declines surface kindly and retryably; the platform never fires a charge it knows will fail (expired cards are pre-empted). The same consent powers reserve-now sessions: attendees hold spots with nothing charged, and the charge runs only when the session is confirmed to happen — so you can promise a venue "we run at eight or we don't" with nobody's money at risk for a night that doesn't (the buyer's view).

Your money picture

Per-seller reporting shows sales, refunds, disputes, and every fee, line by line — export to CSV for your bookkeeper (Your organization's books is the full tour). Refunds you issue reverse the service fee proportionally, so making a buyer whole doesn't leave anyone out of pocket for it. And when a credit is the better remedy than a refund — a rained-out session, a make-good — you can grant one from the entitlement rails instead: the money stays put, the buyer gets something to spend, and your books stay simple.

Disputes. If a buyer disputes a charge with their bank, the disputed amount is held from your payouts while the bank decides, and you're told how much and the date to respond by. Win, and it's returned. Lose, and the bank keeps it, the service fee isn't returned, and a flat returned item fee applies. The platform operator sets that fee (configuration key DISPUTE_RETURNED_ITEM_FEE_CENTS; US$25 by default), and your payment settings show the current amount. You can't refund a charge while it's under dispute. Three lost disputes in a year flag your organization for the platform's review — nothing about your payouts or selling changes automatically.

Good habits

• Onboard before you need it — the merchant-account step involves identity verification that's better done calmly than the night before registration opens.
• Use entitlement bundles for anything punch-card-shaped; manual tallies are how passes get disputed.

Did you know? One buyer's saved card works across every seller on the platform — your buyers never re-enter a card because your org is new here. Day-one checkout friction: zero.

Related: The fine print · Buying (your buyers' view) · Subscriptions